Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to delivering your order quickly, safely, and efficiently.

Order Processing

  • Orders are processed within 1–5 business days after payment is confirmed.
  • Orders are processed Monday through Friday, excluding weekends and holidays.
  • During peak seasons, promotions, or holidays, processing times may be slightly longer.

Shipping Times

Estimated delivery times after your order has been processed:

  • United States: 5–10 business days
  • Canada: 7–12 business days
  • United Kingdom: 5–10 business days
  • Australia & New Zealand: 7–15 business days
  • Europe: 7–15 business days
  • International: 10–20 business days

Please note that delivery times are estimates and may vary due to customs, carrier delays, weather, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your location and the shipping method selected. Promotional free shipping offers may be available on qualifying orders.

Order Tracking

Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information may take 24–48 hours to become active.

Multiple Shipments

If your order contains multiple items, they may be shipped separately from different fulfillment centers. You will receive tracking information for each shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses.

Lost, Delayed, or Damaged Packages

If your package is lost, arrives damaged, or experiences an unexpected delay, please contact our customer support team within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by your country’s customs authority. These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact our customer support team. We are happy to assist you and ensure your shopping experience is smooth from checkout to delivery.